Q.Where is your shop located?
We are currently an online bakery business and will be opening a store front in Fall 2019. However we can make arrangements to meet for cake pickups and cake tastings. Delivery is available. Please call or e-mail us if you would like to set - up a time to meet with us.
Q. When should I place my order?
We are starting to book orders fast and require at least a 3 weeks in advance notice. If less than one week please call and we can discuss your needs. Some cakes require more planning than others.Wedding cakes usually require at least 2 months notice.
All wedding cakes require a $100.00 ( non-refundable) deposit. All shaped and celebration cakes over $100.00
require a 50% ( non-refundable) deposit when order is placed.
Q.When do I pay for my cake?
All Wedding cake balances are due 2 weeks before event date. All other cakes and balances are due at time of pick-up or delivery. We accept Cash, credit/debit cards, or we can send you an invoice to pay through PayPal or Square.
Q. What is your cancellation policy?
All deposits are (non-refundable). If you need to cancel your order please notify us as soon as possible.
Q. What is your refund policy?
We do not give refunds on accepted cakes. A shop credit can be issued in special circumstances.
Q.Do you offer delivery?
We offer delivery for wedding and cakes over 2 tiers. Delivery charges will be quoted when order is placed.
Q. Do you offer cake tastings? How many people can I bring with me?
We offer a complimentary cake tasting and consultation for weddings only. You can bring up to 3 guests with you. If you plan to bring more than 3 guests there will be a $25.00 charge and arrangements must be made in advance. Please call within 48 hours. if you need to cancel or reschedule your appointment.
Q How long will the consultation and tasting last? Should I bring anything?
A hour is set aside for each client in which we can discuss design ideas and for you to sample cake.It is helpful if you have made venue, color, and floral decisions prior to our meeting so we have that information available. Additionally, any design element from your event that we can draw inspiration from is a great thing to bring as well. (pictures of your dress, venue, invitations, color swatches, design motif, pictures of cakes you like can all be helpful.) Of course you can just bring yourself! The design process is collaborative and I'm sure we will come up with a cake design you will love!
Q.Do I have to make a deposit to reserve my wedding date?
Yes, a $100.00 ( non-refundable) deposit has to be paid to reserve your event date.