Privacy Policy

Effective Date: [Revised] 5/13/2026

Diva Kakes & More (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit an inquiry, place an order, or interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

Personal Contact Information

Full name
Email address
Phone number
Delivery address
Billing information (if applicable)

Order Information

Event date
Event type
Product selections
Design requests
Inspiration photos
Budget preferences
Special requests

Payment Information

Payments may be processed through secure third-party providers such as:

Wix Payments
PayPal
Square
Stripe
Cash App (if applicable)
Zelle (if applicable)

Diva Kakes & More does not directly store full credit card details.

2. How We Use Your Information

We use your information to:

process order inquiries
communicate regarding orders
confirm bookings
send invoices or payment links
coordinate delivery or pickup
provide customer support
improve our website and services
send updates or promotional communications (if you opt in)
comply with legal obligations

3. Website Usage Data

When you visit our website, certain information may automatically be collected, such as:

IP address
browser type
device information
pages visited
time spent on site
referring website sources

This information helps improve website functionality and customer experience.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

improve website performance
remember user preferences
analyze traffic
support marketing efforts
improve customer experience

You may adjust your browser settings to disable cookies if desired.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties when necessary to operate our business, including:

payment processors
website hosting providers
email communication platforms
delivery coordination tools
business service providers

Information may also be disclosed when required by law.

6. Customer Photos / User Submitted Content

If you upload inspiration photos, design references, or event-related content, you confirm you have the right to provide that material.

Submitted content may be used solely for order fulfillment unless otherwise agreed.

7. Marketing Communications

If you opt in to receive updates, promotions, or special offers, we may contact you via:

email
text messaging (if consent is given)

You may unsubscribe at any time using the provided opt-out instructions.

8. Data security

We take reasonable steps to protect your information.

However, no website or electronic transmission is guaranteed to be 100% secure.

By using our website, you acknowledge this inherent risk.

9. Third Party Links

Our website may contain links to third party services or websites.

We are not responsible for the privacy practices of external websites.

We encourage you to review their privacy policies separately.

10. Children's Policy

Our website and services are not intended for children under 13.

We do not knowingly collect personal information from children.

11. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including:

requesting access to your information
requesting corrections
requesting deletion
withdrawing consent for marketing communications

To make a request, contact us using the information below.

12. Data Retention

We retain information as reasonably necessary for:

order fulfillment
customer service
legal compliance
tax and accounting records
dispute resolutions

Changes will be posted on this page with an updated effective date.

14. Contact Us

Questions about this Privacy Policy?

Diva Kakes & More
🌐 www.divakakes.com
📧glenda@divakakes.com
📍 Serving Johnston County, NC and surrounding areas

We use cookies to improve your browsing experience, analyze website traffic, and enhance our services. By continuing to use our site, you agree to our use of cookies.